Retail & Wholesale

Global Com understands that Customer experience is critical to differentiate a brand in the challenging retail market. As consumer preference for an omni-channel experience continues to grow, retailers will need to provide superior customer service via phone, chat, video and social media, in addition to the traditional in-store experience.

Global Com provides services such as : 

  • Customer care
  • Sale and promotion
  • Order Processing
  • Inquiry handling
  • Proactive communication
  • Return and refunds

Global Com Ltd can offer 24x7 live customer support via multiple customer communication channels to provide on-time and accurate answers to customer queries, order tracking requests, placing return or processing refund requests and more.

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Need contact center solutions for your growing retail & wholesale business?

Contact us to learn more about how we can tailor a BPO services plan to suit your company's needs.