Global Com understands that Customer experience is critical to differentiate a brand in the challenging retail market. As consumer preference for an omni-channel experience continues to grow, retailers will need to provide superior customer service via phone, chat, video and social media, in addition to the traditional in-store experience.
Global Com provides services such as :
Global Com Ltd can offer 24x7 live customer support via multiple customer communication channels to provide on-time and accurate answers to customer queries, order tracking requests, placing return or processing refund requests and more.
Contact us to learn more about how we can tailor a BPO services plan to suit your company's needs.