Travel & Hospitality

In the international travel industry, Contact centers play a crucial role in customer experience. It’s a competitive industry, and creating a world-class customer experience is vital to customers returning. 

Global Com understands that when done the right way, outsourcing your call center services for the travel industry provides many benefits, including improving operational efficiency, multi-channel support options, flexibility in staffing, and a seamless customer experience. 

Our services are tailored to each client’s needs in mind and improve operational efficiencies, provide a consistent customer experience to ensure repeat business, increase revenue, and decrease overall expenses.  

We provide an exceptional experience for customers regardless of their communication preferences. Our highly experienced call center teams act as an extension of your brand, consistently representing your values and goals. 

We create a positive impression with every interaction. 

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Hotel, Airline, and Car Reservations 
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Customer Service 
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Loyalty Program Management 
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Tier 1 & 2 Technical Support 
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Timeshare Management 
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Welcome & on-boarding
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Sales
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Account Management

Need contact center support for your growing hospitality & travel business?

Contact us to learn more about how we can tailor a BPO services plan to suit your company's needs.